The satisfaction of our customers is our chief concern. We want you to be delighted with your Mermaid Pearls purchase. We offer you a full month to try-out your new pearl jewelry. If for any reason during that time you are not satisfied please feel free to return your purchase to us for a refund (please see our Return Policy).

We also guarantee our jewelry to be of high quality and to stand up well under normal use. If in some unlikely event, jewelry purchased from us fails in anyway during the first year, please contact us at: 87-PEARLS-4-U (877.327.5748) or email us at: CustomerService @MermaidPearls.com and we will gladly repair or replace it. We understand that our success depends on happy return customers and your referrals, and we will do our best to insure your complete satisfaction with your purchase from us.